Training and development is an essential element of any business. Employees need the skills and knowledge to be successful. The skill level of employees directly affects your company’s bottom line!
If your company has been sending employees to outside training but is getting unsatisfactory results, it might be time to create an in-house training program. In-house training can provide a competitive advantage over competitors and help ensure sustainable success. Creating an internal training department can provide many advantages, including:
- Customized options – if the offerings from external providers aren’t meeting your needs, a custom approach might be the answer to help you give employees specialized training. Particularly in highly technical fields, generic training may not address your company’s proprietary products.
- Flexible delivery – an internal training department can offer a variety of training options including in-person, online and just-in-time solutions. If the workforce is in multiple locations, today’s technology makes it easy to offer webinars and distance learning options.
- Retention – offering custom training for employees is highly attractive and helps develop and retain employees.
- Improved performance – providing specialized training helps employees perform their jobs more effectively and with higher confidence.
- Consistency – with standardized training for employees, it is easier for them to understand company policies and procedures and follow rules and guidelines more easily.
- Increased productivity and higher quality – with the right knowledge, employees can work faster and more efficiently while reducing errors.
Providing training and development opportunities is more than an expense – it’s key to ensuring employees meet the needs of the company and for continued growth. By implementing a training program, both soft skills like communications and hard skills like technical learning can be addressed. Special training can be developed to address succession planning and develop management.
Naturally, the cost of outside training versus an in-house training department should be considered. Hiring full-time resources may allow you to train more employees for the same amount of money, using custom training programs. While not every business will have a need for their own training department, a carefully planned training department can be a huge asset to your company and is an investment in your employees and your company.